![]() ![]() Items that were not delivered will be credited back to you within 1 - 2 working days.Ĩ. Are the item's availability guaranteed?Īll products listed on MarketFresh are subjected to availability at the Wet Market on the day of delivery. We will endeavour to make all necessary arrangements to rectify the mistake made. However in the unlikeliest of events, a mistake has been made, do contact us within 24 hours of receiving your order. ![]() We make every effort to ensure your order is prepared and packed correctly. Something doesn't look right with my order. leaving the package with security or concierge, placing parcel in a cupboard or behind a gate) with your delivery personnel will not be allowed as there will be no way to determine if your items will be kept fresh.Ħ. Please be available, or have someone available, to receive your order.Īny personal arrangements (e.g. We will also not provide ice pack / ice box / cooler bag. Users who choose cash on delivery, redelivery will be paid to the 3rd party courier and failure to pay for the order will result in a ban. If there is no one to receive your order upon delivery, your order will not be left outside the door and a redelivery fee will be paid to the 3rd party courier for redelivery. ![]() What happens if I am not home to collect my order? We deliver our groceries in a refrigerated lorries! :)ĥ. Doesn't the wet market close at 1pm? So how do you keep my order fresh for deliveries? We open only when the wet market opens! That's how fresh we are!Ĥ. Cut off time for next day delivery is at 10pm. Our delivery timing is between 12pm to 6pm!ĭo take note that there will be no deliveries made on Mondays as our wet markets are closed on Mondays. ![]()
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